Cookie Policy for Coaio Limited

Effective Date: January 1, 2025

1. Introduction

Coaio Limited (“the Company”), headquartered in Hong Kong, uses cookies and similar tracking technologies to enhance your experience on our website and services. This Cookie Policy explains what cookies are, how we use them, the types of cookies we employ, and how you can manage your cookie preferences. By using our website, you consent to the use of cookies as described in this policy.

2. What Are Cookies

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They enable the website to recognize your device, store preferences, and improve functionality. We also use similar technologies, such as web beacons, pixels, and local storage, for comparable purposes.

3. Types of Cookies We Use

3.1 Essential Cookies

  • Required for core website functionality, such as navigation and access to secure areas.
  • Cannot be disabled as they are critical to service delivery.

3.2 Performance Cookies

  • Collect anonymized data on how users interact with our website (e.g., page visits, load times).
  • Used to improve website performance and user experience.

3.3 Functional Cookies

  • Enable enhanced features, such as remembering login details or language preferences.
  • Improve personalization and convenience.

3.4 Advertising Cookies

  • Track user behavior to deliver personalized advertisements.
  • Managed by third-party partners with your consent.

4. Purposes of Cookies

  • Service Delivery: Ensuring website functionality and secure access.
  • User Experience: Personalizing content and remembering preferences.
  • Analytics: Analyzing website usage to optimize performance.
  • Marketing: Delivering relevant ads and measuring campaign effectiveness.

5. Third-Party Cookies

We partner with third parties (e.g., analytics providers, advertising networks) who may set cookies on our website. These cookies are subject to the third parties’ privacy policies. We do not control these cookies but require partners to comply with applicable data protection laws.

6. Managing Cookies

You can control cookies through:

  • Consent Management Tool: Adjust preferences via our cookie banner.
  • Browser Settings: Block or delete cookies (note: this may impact website functionality).
  • Opt-Out Tools: Use third-party tools like the Network Advertising Initiative or Your Online Choices.

Essential cookies cannot be disabled as they are necessary for website operation.

7. Data Protection and Cookies

Cookie data is processed in accordance with our Privacy Policy and applicable laws, including the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong. For details on your data protection rights, see our Privacy Policy.

We may update this policy periodically. Significant changes will be communicated via our website or direct notifications. Continued use of our services signifies acceptance of updates.

9. Contact Us

Coaio Limited
18 Queen’s Road, Central, Hong Kong
Email: support@coaio.com