Privacy Policy of Coaio Limited
Effective Date: 2024-07-01
1. Introduction
At Coaio Limited (“we,” “us,” “our”), we are committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data. By using our services, you agree to the terms outlined in this policy.
2. Information We Collect
We collect the following types of information:
Personal Information: Includes names, email addresses, phone numbers, job titles, and company details that you provide when you engage with our services or contact us.
Technical Information: Includes IP addresses, browser types, device information, operating systems, and browsing behavior on our website, collected through cookies and similar technologies.
Service Data: Information related to your use of our services, such as project details, communication records, and any other data you provide during the course of our engagement.
3. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide, manage, and enhance our technology services, including enterprise architecture, security, and DevOps.
Communication: To respond to inquiries, provide customer support, and send important updates and information related to our services.
Marketing: To send promotional materials and newsletters, subject to your consent and preference settings.
Analytics: To analyze website usage and improve our services and user experience.
Security: To protect our website and services against fraudulent or unauthorized activities.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers: Trusted third-party service providers who assist us in operating our business, such as IT support, marketing services, and analytics.
Legal Requirements: If required by law or in response to legal proceedings, we may disclose your information to comply with legal obligations or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new owner.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain conditions.
Objection: You can object to the processing of your personal information in certain circumstances.
Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at info@coaio.com.
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country of residence. We ensure that any international transfers of your personal data are subject to appropriate safeguards to protect your privacy rights.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience, analyze site usage, and assist in our marketing efforts. You can control the use of cookies through your browser settings. For more detailed information on our use of cookies, please refer to our Cookie Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this policy constitutes your acceptance of the revised terms.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Coaio Limited
181 Queen’s Road, Central, Hong Kong
Email: info@coaio.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions. Thank you for trusting Coaio Limited with your personal information.